Padino helps clubs and players run padel tournaments, publish schedules, track results, and manage player history. This policy explains what data we collect, why we use it, where it is stored, and how account deletion works.
Information we collect
We collect only the information needed to run the app and provide tournament features:
- Account data: your sign-in method, user ID, email address, and basic account status.
- Profile data: display name, player name, profile photo, club membership, and player settings.
- Tournament data: registrations, teams, match scores, points, rankings, rating history, achievements, and club activity connected to tournaments.
- Health and fitness data: when you explicitly allow it, the Apple Watch app can read HealthKit workout data such as heart rate and calories for tournament stats. We do not access HealthKit data unless you grant permission.
- Device and notification data: push notification tokens and notification preferences so the app can send relevant club or tournament updates.
- Diagnostics: crash reports and error details collected through Sentry so we can investigate stability problems.
How we use information
We use your information to:
- create and manage your account;
- show tournament schedules, teams, rankings, ratings, statistics, and shared tournament links;
- help clubs manage players, admins, registrations, and invitations;
- sync tournament data between the app and cloud mode when you use community features;
- send requested or relevant notifications;
- debug crashes, prevent abuse, and keep the service reliable.
HealthKit and watch data
Health data is sensitive. Padino requests access to HealthKit only when you choose to use watch workout features. If you give permission, Padino may read and save tournament-related health and fitness stats such as heart rate and calories. This data is used for player-facing tournament analytics and app functionality. We do not sell health data, use it for advertising, or share it with data brokers.
You can change HealthKit permissions at any time in iOS Settings. If permission is removed, future HealthKit reads stop, but health stats already saved in Padino may remain until you delete them or delete your account as described below.
Where information is stored
Padino uses Firebase and Google Cloud services to store account, club, player, tournament, rating, image, notification, and HealthKit-derived app data. Crash diagnostics are processed by Sentry in the EU. Data may be processed in locations where these providers operate, subject to their security and data-processing controls.
Sharing
Tournament and club information may be visible to club owners, admins, members, and people who open valid shared access links. We do not sell personal information. We may share data with service providers that operate the app infrastructure, such as Firebase/Google Cloud and Sentry, and only for the purposes described in this policy.
Deleting your account
You can delete your Padino account from the app. Account deletion removes the Firebase account and the personal user records connected to that account, including account profile data, notification preferences, saved push tokens, and user-owned health stats where applicable. We also remove club membership records tied to the deleted account and unlink player cards from that account.
Some tournament records may remain as dead or unlinked player cards so completed match history, scores, club rankings, and tournament integrity are not broken for other participants. These remaining records are no longer linked to your deleted sign-in account.
Retention
We keep information while it is needed to provide the app, maintain tournament history, comply with legal obligations, resolve disputes, and enforce our terms. Crash diagnostics are kept only as long as needed for reliability work. Deleted account data is removed according to the deletion process above, except for unlinked tournament history that must remain for other participants.
Your choices
- You can update your profile information in the app where editing is available.
- You can manage HealthKit permissions in iOS Settings.
- You can manage notification permissions in iOS Settings and notification preferences in the app.
- You can delete your account from the account or club settings flow in the app.
Children
Padino is intended for padel clubs, organizers, and players. If a club adds player information for a minor, the club is responsible for having the required permission from a parent or guardian.
Changes to this policy
We may update this policy when the app changes or when legal requirements change. The updated version will be posted on this page with a new last updated date.
Contact
For privacy requests, account deletion questions, or data questions, contact the developer through the support channel listed on Padino's App Store product page or through the official support URL provided for the app.